SecondEcho
Version 1.0 | Last Updated: November 2025
SecondEcho is a personal memory platform that records voice, text, photos, and video. The content you share is personal, so this policy explains what we collect, how we use it, and the choices you have. By using SecondEcho, you agree to the practices described below.
We collect the stories and memories you record through voice, text, photos, and video. This includes transcriptions, metadata, and the files you upload or capture.
We collect your name, email address, and authentication details.
We collect information about how often you use SecondEcho, session duration, interactions with features, and related analytics.
We collect IP address, device type, operating system, language settings, timestamps, crash logs, and performance data. We may infer your approximate location from your IP address to maintain security and detect unusual login activity.
SecondEcho uses cookies and similar technologies to operate the service, maintain your session, remember preferences, and analyze usage. You can control cookies through your browser settings, but disabling them may affect functionality.
Your content helps your personal Echo understand your memories and maintain continuity over time.
We use aggregated and anonymized patterns to improve stability, performance, and user experience. We may use de-identified or aggregated data to improve our models, develop new features, and analyze general usage trends. We will not attempt to re-identify de-identified data.
If you contact us, we may access the information you choose to share to resolve your issue.
We use automated systems to detect fraud, abuse, misuse, and security risks.
SecondEcho uses generative AI. The responses you receive may be incomplete, inaccurate, or reflect misinterpretations of your content. You should not rely on AI output for factual accuracy, medical guidance, legal decisions, or financial decisions.
SecondEcho sends your voice, text, photos, and video to third party AI providers including OpenAI, Google, and Anthropic so they can generate responses and perform the technical functions that make SecondEcho work. These companies process your content under their own terms and privacy policies. We do not control their internal data practices, retention rules, or model behavior.
By using SecondEcho, you understand that:
For this reason, you should not share medical, financial, or other highly sensitive information in SecondEcho. Only include information you are comfortable submitting to independent third party AI systems.
SecondEcho does not sell your personal data or share it for targeted advertising or cross-context behavioral advertising.
Photos and video you upload or capture in SecondEcho are used only to support your personal Echo and the memory features you choose to use.
You can delete photos and video only by deleting your entire account.
SecondEcho retains your data until you delete your account. When you request deletion, we permanently remove your data from our active systems within a reasonable period. Backup removal may take up to 30 days.
We use encryption in transit and at rest, and we limit internal access to personnel who require it to operate and maintain the platform. No system is perfectly secure, so we cannot guarantee absolute security of your data.
To the fullest extent permitted by law, SecondEcho and Reimagine AI Inc. are not liable for indirect, incidental, consequential, or punitive damages, including those arising from the actions or data practices of independent third party AI providers. SecondEcho is not responsible for the accuracy, tone, or behavior of AI-generated output.
Depending on your region, you may have rights under PIPEDA, Law 25, GDPR, CCPA, or similar laws. These may include access, correction, portability, deletion, and withdrawal of consent.
To protect your data, we may need to verify your identity before processing access or deletion requests. If we cannot verify your request, we may be unable to complete it.
You can delete your account at any time, which removes your data from our systems. This does not affect data retained by independent third party AI providers.
To make a request, contact: support@secondecho.ai
SecondEcho is not designed for medical, legal, or financial information. You should not submit protected health information, financial account details, passwords, or other regulated data or highly sensitive information. Sharing such information increases your personal risk and cannot be removed from third party AI systems outside our control.
Your data may be processed in Canada, the United States or other jurisdictions. These locations may have different data protection laws than your home region. By using SecondEcho, you consent to these transfers since they are required for the platform to function.
If we are involved in a merger, acquisition, financing event, reorganization, bankruptcy, or sale of assets, your data may be transferred to the successor organization as part of that transaction. Any such transfer will remain subject to this Privacy Policy.
We may share information with current or future affiliates of Reimagine AI Inc. when necessary to operate or improve SecondEcho. All affiliates will handle your data in a manner consistent with this Privacy Policy.
We may disclose your information if:
You must be at least 18 years old to use SecondEcho. We do not knowingly collect data from children.
If we make significant changes, we will notify you and request updated consent.
Reimagine AI Inc. Montréal, Québec, Canada support@secondecho.ai